Resources
Referring General Practitioners
Click on this link to be taken to the Primary Health Tasmania webpage to access the Referral/Admission template.
Crisis Support |
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Emergency Situations | Phone: 000 |
Access Mental Health Service
The Mental Health Services Helpline is a 24 hour a day, seven day a week service for mental health crisis. It operates as a STATEWIDE service reaching all regions of Tasmania. Calls are free from landlines. |
Phone: 1800 332 388
International callers: 0061 3 6159 9670 |
Lifeline
Short term suicide intervention service by phone 24 hours a day and services in person |
Phone : 13 11 14 |
Mental Health Information & Support |
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Beyond Blue
Beyond Blue provide a range of services including telephone support and advice, a comprehensive website, and daily web chats |
Phone: 1300 224 636 |
Black Dog Institute
Information on symptoms, treatment & prevention of depression and bipolar disorder |
Web: www.blackdoginstitute.org.au |
Carers Australia
Short-term counselling and support for carers and their families |
Phone: 1800 242 636 |
Lifeline
24 hour service staffed by trained volunteers offering phone counselling |
Phone: 13 11 14 |
Mens Helpline
Offers telephone and online support, information and referral, helping men to deal with relationship problems in a practical and effective way. |
Phone: 1300 78 99 78
Web: www.mensline.org.au |
SANE Australia helpline
Information about mental illness, treatments and where to go for support |
Phone: 1800 187 263
Web: www.sane.org |
Drug & Alcohol Services |
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Alcoholics Anonymous
A meeting format where you share your experience and give strength & hope to others |
Phone: 62348711
Helpline: 1300 222 222 Web: www.aa.org.au/ |
Alcohol and Drug Services (ADS)
Government service providing inpatient services and counselling for drug & alcohol problems |
Phone: 62307901
Address: St John’s Park, New Town |
Anglicare Tas
‘Ice Help’ |
Freecall: 1800 243 232 |
Australian Drug Foundation
Provides information, community programs and support |
Drug Info Helpline: 1300 85 85 84
SMS service: 0439 TELL ME (drug information via text) Web: www.adf.org.au |
Drug Information
A 24 hour Alcohol and Other Drug Information Service |
Freecall: 1800 250 015 |
Family Drug Support 24 hours a day, 7 days a week Support for families faced with problematic drug use |
Phone: 1300 368 186
Web: www.fds.org.au |
Holyoake Tasmania Inc. (Hobart)
Provides support to families affected by addictions; specifically targeted programs, groups, & individual counselling. |
Phone: 6224 1777
Web: www.holyoake.com.au
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Missiondale
Longer-term residential recovery for drug and alcohol problems. |
Phone: 639 18255 |
Narcotics Anonymous
Narcotics Anonymous is a non-profit society of men and women for whom drugs have become a major problem. Recovering addicts meet regularly to help each other stay clean |
Phone: 1300 652 820
Web: www.na.org.au/ |
Salvation Army—The Bridge Program A statewide service providing a range of Drug & Alcohol services including at home visits, individual and group day programs, and live-In programs. |
Hobart: (03) 6232 2900
Launceston: (03) 6332 7534 Ulverstone: (03) 6425 7453 |
The Link Youth Health Service (Hobart)
Provides health care for young people, including basic hygiene items, access to youth workers, and the Level Up program for young people with drug & alcohol issues. |
Phone: 6231 2927
Web: www.thelink.org.au Address: 57 Liverpool, Street, Hobart
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Youth, Family & Community Connections
Provides a range of services across the North West Coast, including Drug & Alcohol, accommodation, family support and employment services. |
Phone: 6423 6635
Web: www.yfcc.com.au
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Community Engagement Groups |
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CHATS
Chats is a Lifeline Program that aims to reduce loneliness and isolation for people over the age of 60 who live independently in Tasmania. CHATS provides varied social activities and events for people and transport to get there and back. |
Phone: 6282 1555 |
Colony 47
An integrated service that can help with housing, employment, education and family relationships. |
Phone: 1800 265 669
Web: www.colony47.com.au |
Hearing Voices
A small peer support group that provides a safe place to share experiences of what it’s like to hear voices, and discuss coping strategies and supports |
Email: hvhobart@rftas.org.au |
GROW Groups
GROW is a statewide program that runs peer support groups for people with a mental illness. Groups provide the chance to share problems, learn how to rebuild lives and report on progress. |
Freecall: 1800 558 268
Web: www.grow.org.au |
Langford Support Services
Langford operates a wide range of services designed to foster independence, integration and a sense of pride within our community. Services include – coordination of supports – Individual planning – Individual supports – Drumbeat – Working with families |
Phone: 6228 9099
Web: www.langford.org.au |
Mates
Mates is a program of the Australian Red Cross, Tasmania. The program is for people who have become isolated because of their experience of living with a mental health problem. Mates aims to provide people living with a mental illness bridges back into the community, facilitating an enhanced quality of life and leading to the development of a mentally healthy society. |
Southern Region:
Phone: (03) 6235 6077 Email: tasmates@redcross.org.au Web: www.redcross.org.au |
Mental Health Carers TAS
MHC Tas aims to improve the quality of life for one in five Tasmanian families, friends, carers and people living with mental health issues and mental illness. |
Phone: 6228 7448 |
Recreation and Rehabilitation Program
Provides a range of creative, social and sporting activities to help support your mental and general wellbeing, build confidence and engage an active lifestyle. |
Phone: 6228 3344
Email: admin@rftas.org.au |
Personal Helpers and Mentors Service
Supports people who are recovering from a mental illness and can connect you to useful services in the community and provide some practical assistance. |
Freecall: 1800 243 232
Email: phams@anglicare-tas.org.au |
Wellways
Offers a wide range of services designed to support people affected by mental health issues or a disability including; peer lead groups, carers’ support, rehab and recovery support. |
Helpline: 1300 111 500
General Enquiries: 1300 111 400 Web: www.wellways.org |
Eating Disorders |
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Butterfly Foundation
Runs support groups for people 18 years and over who have an eating disorder and have taken the first steps to recovery. Focus is not on treatment but support through drawing upon resources and skills of others. The Hobart recovery meetings are held twice a month. There is also a family & friends support group |
Web: www.thebutterflyfoundation.org.au
Freecall: 1800 334 673 between 8am – 9pm |
General Health |
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Adverse Medicine Events Line Not for emergencies. Report and discuss adverse experiences with your medications. 9am to 5pm, Monday to Friday. |
Phone: 1300 134 237 |
Health Direct Line
24-hour health advice from a registered nurse. |
Phone: 1800 022 222 |
Medicines Line Information on prescription, over-the-counter and ‘natural’ medicines. 9am to 5pm, Monday to Friday |
Phone: 1300 MEDICINE or 1300 633 424 |
Poisons Information Service | Phone: 131 126 |
Kids & Families |
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Bullying No Way!
Provides support and resources to create safe and respectful learning environments |
Web: www.bullyingnoway.gov.au |
Family Mental Health Support Service
An Anglicare program in the Greater Hobart Area and North West region. Family Mental Health Support Service provides support for families and carers of people affected by mental illness. |
Freecall 1800 243 232 |
Headspace
National youth mental health foundation providing information and support Also provides ‘eheadspace’, an online & telephone support service for young people & their families |
Headspace Hobart
Phone: 62312927 Address: 49 Liverpool Street, Hobart Web: www.headspace.org.au Eheadspace Phone: 1800 650 890 |
Kids Helpline
A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. |
Phone: 1800 55 1800 |
Parenting Support Programs
The Parenting Support Program is a statewide Anglicare program. It is an early intervention program designed to support parents in parenting while managing a mental illness. |
Phone: 1800 243 232 |
Pulse Youth Health Centre
Counselling, information and support for people ages 12-24 in regards to alcohol and other drugs |
Phone: 03 6233 8900
Address: 2 Terry Street, Glenorchy |
Reachout
Information on a variety of issues affecting young people; includes apps, forums and facts sheets about daily wellbeing |
Web: www.reachout.com.au |
Relationships Australia
Provides relationship support services for individuals, families and communities, including counselling groups, mediation & education |
Phone: 1300 364 277 |
Somazone
Australian youth service with info about issues faced by young people such as mental health, sexuality, pregnancy, bullying & abuse. Includes anonymous Q&A service, topical fact sheets and personal stories |
Web: www.somazone.com.au
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Taz Kids Club
An Anglicare service, Taz Kidz Clubs provides support to children aged between 7 and 17 years whose parents have a mental illness. The Clubs run after school for eight weeks and are designed to provide support and education about mental illness through a variety of creative and artistic projects. ‘Champs Camps’ are run during the school holidays. |
Phone: 1800 243 232 |
Practical Services |
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Advocacy Tasmania
Promotes and protect the rights and interests of clients, including older people, people with mental health issues, people with disabilities and people with drug and/or alcohol related problems, their carers and relatives. Free & confidential |
Freecall: 1800 005 131 |
City Mission
Provides emergency relief for short-term crisis situations, housing, counselling, disability, and drug & Alcohol services |
Phone (South): 62154200
Phone (North): 6335 3000
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Telephone Interpreter Service
Immediate 24-hour translating and interpreting service |
Phone: 13 14 50
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Legal Aid Commission of Tasmania
Provides legal advice, representation and community education for Tasmanians. |
Advice service: 1300 366 611 |
Housing Connect
Assists in all housing & support needs. Will assess for emergency accommodation to long term home. |
Phone: 1800 800 588 |
Suicide Prevention & Support |
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Standby Response Service
Provides a support service to those bereaved by suicide. |
Phone: 0400 183 490
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Support After Suicide
A site that provides education, support & referral for those bereaved by suicide |
Web: www.supportaftersuicide.org.au |
Veterans |
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Open Arms
Counselling & support for eligible Australian Veterans and their families. |
Phone: 1800 011 046
Web: www.OpenArms.gov.au |
Mates 4 Mates
Provides treatment to programs & support to current serving and ex serving Australian Defense Force |
Phone: 1300 462 837
Web: www.mates4mates.org |
Violence & Abuse |
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Elder Abuse Helpline
Promotes the right of older people to live free from abuse. Offer information, advice, and referrals. |
Phone: 1800 441 169 |
Family Violence Counseling & Support
Specialised service to assist those affected by family violence, providing information, practical support, advocacy & counselling |
Phone: 1800 608 122 |
Sexual Assault Support Service
Provides support and information to those affected by sexual assault. Also has a 24-hour crisis support |
24-hour support: 1800 697 877
Web: www.sass.org.au |
Torture and Trauma Support Groups
The Phoenix Centre offers statewide support to refugees, or any people who have been subjected to torture or trauma due to political instability in their country of origin. Support is also provided to family. |
Phoenix Centre: (03) 6234 9138
Migrant Resource Centre: (03) 6221 0999 Web: www.mrchobart.org.au |