Resources

Referring General Practitioners

Click on this link to be taken to the Primary Health Tasmania webpage to access the Referral/Admission template.

Crisis Support

Emergency Situations Phone: 000
The Mental Health Services Helpline 

The Mental Health Services Helpline is a 24 hour a day, seven day a week service for mental health crisis. It operates as a STATEWIDE service reaching all regions of Tasmania. Calls are free from landlines.

Phone: 1800 332 388
Lifeline

Short term suicide intervention service by phone 24 hours a day and services in person

Phone :  13 11 14

Mental Health Information & Support

Beyond Blue

Beyond Blue provide a range of services including telephone support and advice, a comprehensive website, and daily web chats

Phone: 1300 224 636

Web: www.beyondblue.org.au

Black Dog Institute

Information on symptoms, treatment & prevention of depression and bipolar disorder

Web: www.blackdoginstitute.org.au
Carers Australia

Short-term counselling and support for carers and their families

Phone: 1800 242 636

Web: www.carersaustralia.com.au

Lifeline

24 hour service staffed by trained volunteers offering phone counselling

Phone: 13 11 14
Mens Helpline

Offers telephone and online support, information and referral, helping men to deal with relationship problems in a practical and effective way.

Phone: 1300 78 99 78

Web: www.mensline.org.au

SANE Australia helpline

Information about mental illness, treatments and where to go for support

Phone: 1800 187 263

Web: www.sane.org

Drug & Alcohol Services

Alcoholics Anonymous

A meeting format where you share your experience and give strength & hope to others

Phone: 62348711

Helpline: 1300 222 222

Web: www.aa.org.au/

Alcohol and Drug Services (ADS)

Government service providing inpatient services and counselling for drug & alcohol problems

Phone: 62307901

Address: St John’s Park, New Town

Anglicare Tas

‘Ice Help’

Freecall: 1800 243 232
Australian Drug Foundation

Provides information, community programs and support

Drug Info Helpline: 1300 85 85 84

SMS service: 0439 TELL ME (drug information via text)

Web: www.adf.org.au

Drug Information

A 24 hour Alcohol and Other Drug Information Service

Freecall: 1800 250 015
Family Drug Support
24 hours a day, 7 days a week
Support for families faced with problematic drug use
Phone: 1300 368 186

Web: www.fds.org.au

Holyoake Tasmania Inc. (Hobart)

Provides support to families affected by addictions; specifically targeted programs, groups, & individual counselling.

Phone: 6224 1777

Web: www.holyoake.com.au

 

Missiondale

Longer-term residential recovery for drug and alcohol problems.

Phone: 639 18255

Web: www.citymission.org.au/drug-alcohol

Narcotics Anonymous

Narcotics Anonymous is a non-profit society of men and women for whom drugs have become a major problem. Recovering addicts meet regularly to help each other stay clean

Phone: 1300 652 820

Web: www.na.org.au/

 

Salvation Army—The Bridge Program

A statewide service providing a range of Drug & Alcohol services including at home visits, individual and group day programs, and live-In programs.

Hobart: (03) 6232 2900

Launceston: (03) 6332 7534

Ulverstone: (03) 6425 7453

The Link Youth Health Service (Hobart)

Provides health care for young people, including basic hygiene items, access to youth workers,  and the Level Up program for young people with drug & alcohol issues.

Phone: 6231 2927

Web: www.thelink.org.au

Address: 57 Liverpool, Street, Hobart

 

Youth, Family & Community Connections

Provides a range of services across the North West Coast, including Drug & Alcohol, accommodation, family support and employment services.

Phone: 6423 6635

Web: www.yfcc.com.au

 

Community Engagement Groups

CHATS

Chats is a Lifeline Program that aims to reduce loneliness and isolation for people over the age of 60 who live independently in Tasmania. CHATS provides varied social activities and events for people and transport to get there and back.

Phone: 6282 1555
Colony 47

An integrated service that can help with housing, employment, education and family relationships.

Phone: 1800 265 669

Web: www.colony47.com.au

Hearing Voices

A small peer support group that provides a safe place to share experiences of what it’s like to hear voices, and discuss coping strategies and supports

Email: hvhobart@rftas.org.au
GROW Groups

GROW is a statewide program that runs peer support groups for people with a mental illness. Groups provide the chance to share problems, learn how to rebuild lives and report on progress.

Freecall: 1800 558 268

Web: www.grow.org.au

Langford Support Services

Langford operates a wide range of services designed to foster independence, integration and a sense of pride within our community.

Services include – coordination of supports

–          Individual planning

–          Individual supports

–          Drumbeat

–          Working with families  

Phone: 6228 9099

Web: www.langford.org.au

Mates

Mates is a program of the Australian Red Cross, Tasmania. The program is for people who have become isolated because of their experience of living with a mental health problem. Mates aims to provide people living with a mental illness bridges back into the community, facilitating an enhanced quality of life and leading to the development of a mentally healthy society.

Southern Region:

Phone: (03) 6235 6077

Email: tasmates@redcross.org.au

Web: www.redcross.org.au

Mental Health Carers TAS

MHC Tas aims to improve the quality of life for one in five Tasmanian families, friends, carers and people living with mental health issues and mental illness.

 

Phone: 6228 7448

Web: http://mentalhealthcarerstas.org.au

Recreation and Rehabilitation Program

Provides a range of creative, social and sporting activities to help support your mental and general wellbeing, build confidence and engage an active lifestyle.

Phone: 6228 3344

Email: admin@rftas.org.au

Personal Helpers and Mentors Service

Supports people who are recovering from a mental illness and can connect you to useful services in the community and provide some practical assistance.

Freecall: 1800 243 232

Email: phams@anglicare-tas.org.au

Wellways

Offers a wide range of services designed to support people affected by mental health issues or a disability including; peer lead groups, carers’ support, rehab and recovery support.

Helpline: 1300 111 500

General Enquiries: 1300 111 400

Web: www.wellways.org

Eating Disorders

Butterfly Foundation

Runs support groups for people 18 years and over who have an eating disorder and have taken the first steps to recovery. Focus is not on treatment but support through drawing upon resources and skills of others. The Hobart recovery meetings are held twice a month. There is also a family & friends support group

Webwww.thebutterflyfoundation.org.au

Freecall: 1800 334 673 between 8am – 9pm

General Health

Adverse Medicine Events Line
Not for emergencies. Report and discuss adverse experiences with your medications. 9am to 5pm, Monday to Friday.
 

Phone: 1300 134 237

Health Direct Line

24-hour health advice from a registered  nurse.

Phone: 1800 022 222
Medicines Line
Information on prescription, over-the-counter and ‘natural’ medicines. 9am to 5pm, Monday to Friday
Phone: 1300 MEDICINE or 1300 633 424
Poisons Information Service Phone: 131 126

Kids & Families

Bullying No Way!

Provides support and resources to create safe and respectful learning environments                             

Web: www.bullyingnoway.gov.au
Family Mental Health Support Service

An Anglicare program in the Greater Hobart Area and North West region. Family Mental Health Support Service provides support for families and carers of people affected by mental illness.

Freecall 1800 243 232

Web: www.anglicare-tas.org.au

Headspace

National youth mental health foundation providing information and support        

Also provides ‘eheadspace’, an online & telephone support service for young people & their families

Headspace Hobart

Phone: 62312927

Address: 49 Liverpool Street, Hobart

Web: www.headspace.org.au

Eheadspace

Phone: 1800 650 890

Web:  www.eheadspace.org.au

Kids Helpline

A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Phone: 1800 55 1800

Web: www.kidshelpline.com.au

Parenting Support Programs

The Parenting Support Program is a statewide Anglicare program. It is an early intervention program designed to support parents in parenting while managing a mental illness.

Phone: 1800 243 232

Web: www.anglicare-tas.org.au

Pulse Youth Health Centre

Counselling, information and support for people ages 12-24 in regards to alcohol and other drugs

Phone: 03 6233 8900

Address: 2 Terry Street, Glenorchy

Reachout

Information on a variety of issues affecting young people; includes apps, forums and facts sheets about daily wellbeing

Web: www.reachout.com.au
Relationships Australia

Provides relationship support services for individuals, families and communities, including counselling groups, mediation & education

Phone: 1300 364 277

Web: www.relationships.org.au

Somazone

Australian youth service with info about issues faced by young people such as mental health, sexuality, pregnancy, bullying & abuse. Includes anonymous Q&A service, topical fact sheets and personal stories

Web: www.somazone.com.au

OR

www.youthpoint.com.au

Taz Kids Club

An Anglicare service, Taz Kidz Clubs provides support to children aged between 7 and 17 years whose parents have a mental illness. The Clubs run after school for eight weeks and are designed to provide support and education about mental illness through a variety of creative and artistic projects. ‘Champs Camps’ are run during the school holidays.

 

 

Phone: 1800 243 232

Web: www.anglicare-tas.org.au

Practical Services

Advocacy Tasmania

Promotes and protect the rights and interests of clients, including older people, people with mental health issues, people with disabilities and people with drug and/or alcohol related problems, their carers and relatives. Free & confidential

Freecall: 1800 005 131

Web: www.advocacytasmania.org.au

City Mission

Provides emergency relief for short-term crisis situations, housing, counselling, disability, and drug & Alcohol services

Phone (South): 62154200

Phone (North): 6335 3000

Web: www.citymission.org.au

 

Telephone Interpreter Service

Immediate 24-hour translating and interpreting service

Phone: 13 14 50

 

Legal Aid Commission of Tasmania

Provides legal advice, representation and community education for Tasmanians.

Advice service: 1300 366 611

Web: www.legalaid.tas.gov.au

Housing Connect

Assists in all housing & support needs. Will assess for emergency accommodation to long term home.

Phone: 1800 800 588

Email: housingconnect@dhhs.tas.gov.au

Suicide Prevention & Support

Standby Response Service

Provides a support service to those bereaved by suicide.

Phone: 0400 183 490

 

Support After Suicide

A site that provides education, support & referral for those bereaved by suicide

Web: www.supportaftersuicide.org.au

Veterans

Open Arms

Counselling & support for eligible Australian Veterans and their families.

Phone: 1800 011 046

Web: www.OpenArms.gov.au

Mates 4 Mates

Provides treatment to programs & support to current serving and ex serving Australian Defense Force

Phone: 1300 462 837

Web:  www.mates4mates.org  

Violence & Abuse

Elder Abuse Helpline

Promotes the right of older people to live free from abuse. Offer information, advice, and referrals.

Phone: 1800 441 169
Family Violence Counseling & Support

Specialised service to assist those affected by family violence, providing information, practical support, advocacy & counselling

Phone: 1800 608 122
Sexual Assault Support Service

Provides support and information to those affected by sexual assault. Also has a 24-hour crisis support

24-hour support: 1800 697 877

Web: www.sass.org.au

Torture and Trauma Support Groups

The Phoenix Centre offers statewide support to refugees, or any people who have been subjected to torture or trauma due to political instability in their country of origin. Support is also provided to family.

Phoenix Centre: (03) 6234 9138

Migrant Resource Centre: (03) 6221 0999

Web: www.mrchobart.org.au